Careers
Role: Wig Studio Assistant
Location: London, UK
Type: Full-Time, Monday-Friday
Salary: £23,795.20 - £24,000.00
About us:
Chrissy Bales is an internationally renowned wig brand in London with our flagship studio in St Johns Wood.
We are professional, agile, customer-centric, and our goal is to provide an exceptional luxury experience to our clientele.
What we require you to do:
1.Customer Service:
Provide a welcoming and professional experience for clients, assisting with inquiries, scheduling appointments, and ensuring a positive and comfortable atmosphere.
2. Inventory Management:
Maintain accurate inventory records, track product levels, and reorder supplies as needed to ensure that our salon is well-stocked at all times.
3. Product Knowledge:
Stay informed about the products and services we offer and be able to provide clients with information and recommendations on wig care, maintenance, and styling.
4. Appointment Scheduling:
Manage appointment bookings and changes, and coordinate with stylists to ensure that appointments run smoothly.
5. Studio Maintenance:
Ensure the salon studio is clean, organised, and presentable at all times. Assist with routine maintenance and liaise with external contractors when necessary.
6. Administrative Support:
Assist with administrative tasks such as data entry, client record management, and handling payments.
7. Proactive support for the CEO:
Anticipate the needs of the CEO, manage their calendar effectively and support in helping studio operations to run efficiently.
Qualifications:
- Bachelor's Degree (preferred)
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Previous experience in a salon or beauty-related industry is a plus.
- Strong customer service and interpersonal skills.
- Highly organised with great attention to detail.
- Proficiency in basic computer applications (e.g., MS Office, appointment scheduling software).
- Excellent communication skills.
- A positive and friendly attitude.
What We Offer:
- Competitive salary and benefits package.
- A supportive work environment.
- Opportunities for professional growth and development.
- The chance to make a significant impact in a growing business.
Application Process:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and how they can contribute to the growth and success of Chrissy Bales.
Expected start date: 22/08/2024