Role: Studio Assistant

 

Location: London, UK

Type: Full-Time, Monday-Friday

Salary: £23,795.20 - £24,000.00

 

About us:

Chrissy Bales is an internationally renowned wig brand in London with our flagship studio in St Johns Wood.

We are professional, agile, customer-centric, and our goal is to provide an exceptional luxury experience to our clientele.

 

What we require you to do:

1.Customer Service:

Provide a welcoming and professional experience for clients, assisting with inquiries, scheduling appointments, and ensuring a positive and comfortable atmosphere.

 

2. Inventory Management:

Maintain accurate inventory records, track product levels, and reorder supplies as needed to ensure that our salon is well-stocked at all times.

 

3. Product Knowledge:

Stay informed about the products and services we offer and be able to provide clients with information and recommendations on wig care, maintenance, and styling.

 

4. Appointment Scheduling:

Manage appointment bookings and changes, and coordinate with stylists to ensure that appointments run smoothly.

 

5. Studio Maintenance:

Ensure the salon studio is clean, organised, and presentable at all times. Assist with routine maintenance and liaise with external contractors when necessary.

 

6. Administrative Support:

Assist with administrative tasks such as data entry, client record management, and handling payments.

 

7. Proactive Support for the CEO:

Anticipate the needs of the CEO, manage their calendar effectively and support in helping studio operations to run efficiently.

 

Qualifications:

1. Bachelor's Degree (preferred)
2. Customer service: 1 year (preferred)
3. Administrative experience: 1 year (preferred)
4. Previous experience in a salon or beauty-related industry is a plus.
5. Strong customer service and interpersonal skills.
6. Highly organised with great attention to detail.
7. Proficiency in basic computer applications (e.g., MS Office, appointment scheduling software).
8. Excellent communication skills.
9. A positive and friendly attitude.

 

What We Offer:

1. Competitive salary and benefits package.
2. A supportive work environment.
3. Opportunities for professional growth and development.
4. The chance to make a significant impact in a growing business.

 

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and how they can contribute to the growth and success of Chrissy Bales.

 

Expected start date: January 2025

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